Refund policy

New Zealand

Free shipping for order over $100

$8 Express shipping for order under $100

Australia

Free shipping for order over $200

$20 Nzpost shipping for order under $200

$38 DHL Express for order under $200

USA- Singapore

$28 regular shipping

$49DHL EXpress

Returns 

We do NOT accept returns or refunds on any of our products, please choose carefully.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lashvibesnz@gmail.com before COURIER your item to: 28 Athena Dr, Totara Vale, Auckland 0629

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. We will only offer a refund if there is no suitable item to be exchanged for ie, size out of stock.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.